Water Acts Fast, SERVPRO of Annapolis/Severna Park Acts Faster

9/20/2024 (Permalink)

From a burst pipe in an office to faulty wiring in an apartment building, fire and water losses are never planned, but they do occur. Our professionals at SERVPRO of Annapolis/Severna Park know there is no such thing as a small emergency when it threatens the welfare of the tenants and the revenue of the property owner. With over 40 years of business in the cleanup and restoration industry, and over 1,500 franchises serving 48, SERVPRO is the leader in all types of restoration services.  

Serving as a SERVPRO franchise, we hold ourselves to the standard of being faster to any size disaster. We do this through strictly following our 1-4-8 Service Response Guideline. 

1 – Within one hour from notice of loss, a SERVPRO Franchise Professional will contact you to arrange for your service.  

4 – Within four hours of a loss, a SERVPRO Franchise Professional will be on-site to start mitigation services. 

8 – Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person.  

 We understand that quick response times may help avoid revenue loss for property managers and minimize inconvenience for tenants. Using professional equipment and industry-approved techniques, our restoration services can help you resume normal business functions quickly while avoiding costly construction downtime!  

COVID-19 Cleaning, by the Pros

5/20/2022 (Permalink)

Since the beginning of the pandemic, SERVPRO of Annapolis/Severna Park has been working with our local officials and small business owners to ensure the proactive cleaning and sanitizing of many facilities throughout Anne Arundel County. We have worked in schools, government facilities, as well as general offices to sterilize and disinfect their spaces. The “official” pandemic may be over, however COVID-19 cases have been spiking in recent weeks.  

As cleaning experts, we are often asked, how are janitorial cleaning services different from our commercial cleaning services? Well, here are four ways in which our professional cleaning services differ from regular janitorial cleaning services:  

Here are 4 things that show how our cleaning is different than janitorial cleaning:  

IICRC Certified. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is the non-profit certifying body for the cleaning and restoration industry. Not only is SERVPRO of Annapolis/Severna Park IICRC certified as a firm, but most members of our staff carry several IICRC certifications.  

Cleaning Experts. The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum. Most of our cleaning tactics will go beyond the scope of work that regular janitorial staff perform daily.  

The CDC also recommends regular cleaning of the following areas/items:  

• Kitchen/Food Areas 
• Bathrooms in Schools/Classrooms 
• Offices 
• Retail Spaces 
• Water Fountains 
• Shelving/Racks  
• Sales Counters 
• Carpets and Rugs 
• Stair Handrails 
• Elevators and Escalators 
• Playground Equipment 
• Fitness Equipment 

Cleaning Products. Multiple products in the SERVPRO product line meet this standard and carry the EPA-registered emerging pathogens claims. We follow all guidelines as provided by the CDC and local authorities.  

Our proprietary cleaning agents, Benefact and Shockwave, are EPA-certified, hospital-grade disinfectants that have demonstrated effectiveness against viruses like Coronavirus (SARS-CoV-2/COVID-19) on hard, non-porous surfaces.  

We carry multiple hospital-grade disinfectants and provide our personnel with proper PPE (Personal Protective Equipment). Not only does this protect everyone, but it also protects the building and people in it.  

Cleaning Procedures. SERVPRO of Annapolis/Severna Park technicians are experts in infectious disease cleanup and bio-hazard cleaning. Our proven cleaning procedures and protocols have been used to clean and sanitize rhinovirus and norovirus in the past. We are implementing similar protocols, and we are "battle tested" regarding virus cleanup. 

Certified to Help any Home or Business!

4/7/2022 (Permalink)

SERVPRO of Annapolis/Severna Park carries various certifications and has been around for over 40 years. We have the right trusted professionals for you to get your home or business to preloss condition! 

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is the non-profit certifying body for the cleaning and restoration industry. Not only is SERVPRO of Annapolis/Severna Park IICRC certified as a firm, but most members of our staff carry several IICRC certifications. 

SERVPRO of Annapolis/Severna Park Certifications 

• AMRT - Applied Microbial Remediation Technician 
• ASD - Applied Structural Drying Technician 
• CCT - Carpet Cleaning Technician 
• CMR - IAQC Certified Mold Remediator 
• CMT - Certified Mold Technician 
• CMT - Commercial Carpet Maintenance Technician 
• CPM - IAQC Mold Certified Project Manager 
• CRMR - Council-certified Residential Microbial Remediator 
• ECTP - Employee Certification Training Program 
• FSRT - Fire & Smoke Damage Restoration Technician 
• HST - Health and safety Technician 
• IICRC Certified Firm 
• OCT - Odor Control Technician 
• OSHA - 10-hour General and/or Construction Industry Training Program 
• OSHA - 30-hour General and/or Construction Industry Training Program 
• RRRP - Lead-Based Paint Activities and Renovation 
• RRT - Carpet Repair & Reinstallation Technician 
• WRT - Water Damage Restoration Technician 

Trust an industry leader at the local level. Call SERVPRO of Annapolis/Severna Park for all of your expert cleaning needs at (410) 647-8181! 

Staying Safe on St. Patty's

3/16/2022 (Permalink)

St. Patrick’s Day is right around the corner and what better way to celebrate than by going out with some friends to Downtown Annapolis and grabbing some drinks? Did you know that over a third of adults admit to drinking on St. Patrick’s Day? And that every year beer sales increase by over a hundred percent?  

Unfortunately, a holiday that celebrates drinking brings many alcohol-related incidents. Although we may be a water, fire, mold and biohazard restoration company, here at SERVPRO of Annapolis/Severna Park, we want the community to stay safe and enjoy the day! That is why we have gathered some tips for you and your friends to safely enjoy the day! 

Designate a driver – Never a bad idea to do when going out! 

Have a back-up driver plan – you never know if the DD changes their mind. 

Do not bring valuables with you – just bring your wallet, not a pot of gold. 

Watch your friends and your drinks – look out for one another and have fun! 

Host the party – we know the nightlife in DTA can be too good to pass up, but hosting has its benefits! 

Let friends stay the night – slumber party! 

Stay safe Annapolis and enjoy St. Patty’s Day! 

Our 1-4-8 Service Response Guideline

1/27/2022 (Permalink)

From a burst pipe in an office to faulty wiring in an apartment building, fire and water losses are never planned, but they do occur. Our professionals at SERVPRO of Annapolis/Severna Park know there is no such thing as a small emergency when it threatens the welfare of the tenants and the revenue of the property owner. With over 40 years of business in the cleanup and restoration industry, and over 1,500 franchises serving 48, SERVPRO is the leader in all types of restoration services.  

Serving as a SERVPRO franchise, we hold ourselves to the standard of being faster to any size disaster. We do this through strictly following our 1-4-8 Service Response Guideline. 

1 – Within one hour from notice of loss, a SERVPRO Franchise Professional will contact you to arrange for your service.  

4 – Within four hours of a loss, a SERVPRO Franchise Professional will be on-site to start mitigation services. 

8 – Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person.  

 We understand that quick response times may help avoid revenue loss for property managers and minimize inconvenience for tenants. Using professional equipment and industry-approved techniques, our restoration services can help you resume normal business functions quickly while avoiding costly construction downtime!  

Here to Help

12/23/2021 (Permalink)

Did you know that SERVPRO of Annapolis/Severna Park is open 24/7/365? With the holiday season approaching, we want everyone in the Anne Arundel County area to know SERPVRO of Annapolis/Severna Park has emergency services  

Homeowners and property managers work with SERVPRO of Annapolis/Severna Park because of our response time. SERVPRO Industries requires each franchise to respond quickly to any size disaster. 

We care about readiness for our community and are faster than our competition. We are the trusted leader with a Here to Help customer service philosophy that involves listening to our customers and providing solutions in a variety of ways.  

We validate industry standards through DryBook™. The SERVPRO® DryBook™ is a proprietary tool that manages industry requirements on drying to validate your restoration is done to standard. This improves results, restores your property at a faster rate, getting you back in your home or business sooner. 

SERVPRO of Annapolis/Severna Park has more ways to be contacted than any other cleanup and restoration company, meaning whatever the situation, help is just a few clicks away. However, if an emergency strikes, the easiest way to reach us would be to call 410-647-8181 

When fire damage puts the things that matter most to you on the line, you want to contact the team that is Faster to Any Size Disaster. 

National Brand, Small Business Feel

12/10/2021 (Permalink)

If your home or business suffers from a water or fire loss, SERVPRO of Annapolis/Severna Park is here to help. With over 18,000 square feet of warehouse space, we have the capacity to handle any size disaster.  Our experience and proven leadership (46 years!) in the restoration industry with mold remediation, fire and water damage and biohazard recovery along with our large facility make us your local restoration leader.        

There are several reasons why a large facility is important when selecting an emergency cleanup company.  At SERVPRO of Annapolis/Severna Park we have the capability to store (and clean if necessary) your belongings while your home or business is being repaired.  Our experienced crew will inventory and pack-out your property carefully and efficiently.  Our content clean-room houses state of the art ultrasonic equipment that works miracles on soot damaged items. 

From air scrubbers to dehumidifiers and air movers, we have the right equipment to get the job done.  The proper equipment allows a structure to dry properly and reduce further contamination and damage. 

Got Mold?

5/21/2021 (Permalink)

Building Picture - Got Mold?

Got Mold? The nose knows!! If you encounter a musty, damp smell in your home you might have a mold problem.

Much of the time mold grows out of sight: behind drywall or in your crawlspace or attic. The cause of mold is almost always a hidden moisture source. The key to long term mold control is finding and eliminating the source of the moisture within your home.  Once the water intrusion has been taken care of and you have the existing mold issue addressed you should have eliminated the odor that goes along with it as well. Whether it’s a leaky pipe, backed up gutters or water coming in through doors or windows, we at SERVPRO of Annapolis/Severna Park will put together an estimate to get your home dried out and smelling as fresh as a spring daisy in no time.

Don’t delay call SERVPRO of Annapolis/Severna Park at 410-647-8181, we will be happy to send out one of our trained and knowledge experts to diagnose your problem and put together an estimate for service.

Hope You Never Need Us, But if You Do We’re Here For You!

4/8/2021 (Permalink)

We offer services to customers that most hope they will never need.  We’re kind of like Insurance, until you make the call you don’t really know if you have the BEST TEAM at your disposal to help.  

SERVICES WE OFFER 

• We provide water remediation services to dry your home and business.  
• Carpet Cleaning services that are often requested in the spring to freshen up your home or business after a winter of snow and salt.  
• Fire, soot and smoke clean up to allow your life or business to return to normal as quickly and smoothly as possible after a fire event.  
• Duct cleaning is often done during the season change when we switch from heating to air conditioning.  
• Mold remediation services have been offered in Anne Arundel County for over 40 years.   
• Trauma and crime scene clean up are often one of our toughest assignments, but a necessary service, we provide it with as much care and respect for family members as possible.   

If the day arrives, make sure you call the BEST and MOST experienced in the business SERVPRO of Annapolis/Severna Park, 410-647-8181. We will offer aid for whichever situation you find yourself in. 

Locals Count on SERVPRO of Annapolis/Severna Park

3/17/2021 (Permalink)

A local Anne Arundel County dental office called SERVPRO of Annapolis/Severna Park to remediate the mold in their office crawlspace. The insulation throughout the crawlspace was removed and discarded. All visible framing and masonry walls were HEPA Vacuumed and washed with an EPA registered disinfectant.

The heavily contaminated floor joists were sanded down to expose the clean framing and finally, encapsulated. During the cleaning process SERVPRO installed multiple HEPA filters to remove contaminants from the air to maintain a clean environment. The tiniest amount of water or condensation can quickly (24-48 hours) create mold growth.

When managing a commercial property, it is important to remember to look for moisture problems, listen to building occupants reporting moldy or musty odors and notice any visible signs on building materials and furnishings. For more information call us at 410-647-8181 or visit us at our website; www.SERVPROannapolis.com.

What Does It Mean To Be An IICRC Certified Firm?

1/27/2021 (Permalink)

IICRC Certified Firm

IICRC stands for the Institute of Inspection, Cleaning and Restoration Certification. When your Annapolis property suffers fire or water damage, SERVPRO of Annapolis/Severna Park recommends you hire an IICRC certified firm.  

IICRC is an international non-profit organization for the Inspection, Cleaning and Restoration Industries that was founded in 1972. The organization provides professional training in 25 different areas including: Applied Microbial Remediation Technician, Applied Structural Drying Technician, Commercial Drying Specialist, and more. The standards developed by IICRC are implemented so that SERVPRO of Annapolis/Severna Park provides the highest quality concepts, terminology, and procedures recognized in the cleaning and restoration industry. 

Not sure if your company is a Certified Firm? Click here to search. 

There are many benefits to being an IICRC Certified Firm. We feel the most important benefit is the investment in education for our employees. As an IICRC Certified Firm, SERVPRO of Annapolis/Severna Park is recognized an industry leader in Anne Arundel County. 

SERVPRO of Annapolis/Severna Park Facility

12/23/2020 (Permalink)

SERVPRO of Annapolis/Severna Park Facility

When disaster strikes your home or business, SERVPRO of Annapolis/Severna Park is here to help. With over 18,000 square feet of warehouse space, we have the capacity to handle any size disaster. Our experience and proven leadership in the restoration industry with mold remediation, fire and water damage and biohazard recovery along with our large facility make us your local restoration leader.

There are several reasons why a large facility is important when selecting an emergency cleanup company. We are a lot more than just the lime green building on Ritchie Highway. At SERVPRO of Annapolis/Severna Park we have the capability to store (and clean if necessary) your belongings while your home or business is being repaired. Our experienced crew will inventory and pack out your property carefully and efficiently. Our content clean-room houses state of the art ultrasonic equipment that works miracles on soot damaged items.

From air scrubbers to dehumidifiers and air movers, we have the right equipment to get the job done. The proper equipment allows a structure to dry properly and reduce further contamination and damage.

By the way, we’ve been in business for 45 years.

Large Sewage Contamination

12/10/2020 (Permalink)

Sewage Extraction

When a government building downtown Annapolis experienced a main sewage line break, they called the team at SERVPRO of Annapolis/Severna Park to clean up. The 6-inch pipe ran for about 45 seconds in a utility hallway and contaminated 2 floors in the building. Damage spread amongst a library, cubicle farm, hallway, main storage area, and more.   

Sewage cleanup is considered emergency service.  This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided.  Our 15-member crew worked for 5 days removing sewage, gravel, and contaminated contents. Contaminated building materials, including drywall and baseboards were also removed, and contaminated documents were disposed of.  

Disinfecting begins after contaminated contents and structural materials are removed. Our IICRC trained technicians have the expertise to properly clean and remove any odors. We disinfected the remaining structural material and removed the residual odor from the premises.  

As an extra precaution, SERVPRO of Annapolis/Severna Park installed air scrubbers ensuring safe air quality. Sewage intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. You can rely on SERVPRO of Annapolis/Severna Park to ensure your property is cleaned, disinfected, and deodorized. 

What Does Opening Your Office Look Like?

5/21/2020 (Permalink)

Here to Help

SERVPRO of Annapolis/Severna Park has been sanitizing facilities that are getting ready to reopen. From restaurants to retail locations, business owners are following guidelines set forth by our local government. Are you ready?

Since the beginning of the pandemic, SERVPRO of Annapolis/Severna Park has been working with our local officials to insure the proactive cleaning and sanitizing of many facilities throughout Anne Arundel County. We’ve worked in schools, government facilities, as well as general office spaces.

On Monday, May 18, Anne Arundel County Executive Stuart Pittman provided us with guidelines for reopening. Since then, we’ve received numerous requests to sanitize different commercial properties. Click here to read more about our COVID-19 cleaning process.

Take a look at how Zachary’s Jewelers plans to reopen.

SERVPRO of Annapolis/Severna Park professionals are uniquely prepared during this unprecedented time to clean and disinfect your business according to the protocols set forth by the CDC. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. We are cleaning experts.

Certifications and Longevity

4/9/2020 (Permalink)

IICRC Certificates

With the world going through a global pandemic, the last thing you want to do is vet cleaning companies. SERVPRO of Annapolis/Severna Park carries various certifications and has been around for over 40 years.

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is the non-profit certifying body for the cleaning and restoration industry. Not only is SERVPRO of Annapolis/Severna Park IICRC certified as a firm, but most members of our staff carry several IICRC certifications.

SERVPRO of Annapolis/Severna Park Certifications

• AMRT - Applied Microbial Remediation Technician
• ASD - Applied Structural Drying Technician
• CCT - Carpet Cleaning Technician
• CMR - IAQC Certified Mold Remediator
• CMT - Certified Mold Technician
• CMT - Commercial Carpet Maintenance Technician
• CPM - IAQC Mold Certified Project Manager
• CRMR - Council-certified Residential Microbial Remediator
• ECTP - Employee Certification Training Program
• FSRT - Fire & Smoke Damage Restoration Technician
• HST - Health and safety Technician
• IICRC Certified Firm
• OCT - Odor Control Technician
• OSHA - 10-hour General and/or Construction Industry Training Program
• OSHA - 30-hour General and/or Construction Industry Training Program
• RRRP - Lead-Based Paint Activities and Renovation
• RRT - Carpet Repair & Reinstallation Technician
• WRT - Water Damage Restoration Technician

Yesterday, we heard from a past client that we are “good people”. This client used our franchise in 1988 and is still calling on us to provide cleaning services for his business. As a business that’s been around since 1967, we rely heavily on our community reputation. We’re not just the lime green building on Ritchie Highway, we are a business that has been through many ups and downs with our customers.

Trust an industry leader at the local level. Call SERVPRO of Annapolis/Severna Park expert cleaning needs (410) 647-8181

We are Cleaning Experts

3/17/2020 (Permalink)

Here to Help

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today SERVPRO of Annapolis/Severna Park (410) 647-8181.

How big is SERVPRO?

2/3/2020 (Permalink)

How big is SERVPRO?

SERVPRO Industries has more than 1,700 franchises that are operating nationwide, and SERVPRO continues to grow. The need for experienced, IICRC certified, trained, and professional cleanup and restoration experts is recession resistant, and the growth potential inside of a proven system presents an opportunity for prospective franchisees.

SERVPRO of Annapolis/Severna Park currently employs 22 people that operate out of a 10,000 square foot facility in Arnold, Maryland. SERVPRO of Annapolis/Severna Park was one of the first SERVPRO Industries franchises in the United States.

Our facility is so vast that we store and restore property right on location. For example, if your dining room set has smoke/soot damage, SERVPRO of Annapolis/Severna Park can restore the damage and store your furniture while your home is being mitigated and restored.

Being the largest restoration company in the industry provides SERVPRO of Annapolis/Severna Park with all the resources to necessary to leave your property “Like it never even happened.”

Faster to any Disaster

12/26/2019 (Permalink)

Contact SERVPRO of Annapolis/Severna Park

Homeowners and property managers work with SERVPRO of Annapolis/Severna Park because of our response time. SERVPRO Industries requires each franchise to respond quickly to any size disaster.

We care about readiness for our community, we are faster than our competition, we are the trusted leader with a Here to Help customer service philosophy that involves listening to our customer and providing solutions in a variety of ways, and we validate industry standards through DryBook™. The SERVPRO® DryBook™ is a proprietary tool that manages industry requirements on drying to validate your restoration is done to standard. This improves results, restores your property at a faster rate, getting you back in your home or business sooner.

Did you know that SERVPRO of Annapolis/Severna Park is open 24/7/365?

SERVPRO of Annapolis/Severna Park has more ways to be contacted than any other cleanup and restoration company, meaning whatever the situation, help is just a few clicks away.

Our key differentiators include: services, tools, training, skill sets. Recently, SERVPRO of Annapolis/Severna Park was called to perform fire damage at an apartment building. Our crew was there before the fire trucks left. We often arrive while emergency responders are still on scene.

When fire damage puts the things that matter most to you on the line, you want to contact the team that is Faster to Any Size Disaster.

Great Customer Service

12/13/2019 (Permalink)

SERVPRO of Annapolis/Severna Park Production Crew

Did you know each SERVPRO franchise is independently owned and operated? Our franchise is owned by Diane Whittles. Diane has spent her entire life in Anne Arundel County, and is proud of the business she created.

Diane became the owner of SERVPRO of Annapolis/Severna Park after her husband passed away in 2012.  Our franchise is a woman-owned minority business enterprise and certified by the state of Maryland.  Since Diane’s time at the helm, she has grown the business exponentially. In 2018, she purchased her third SERVPRO franchise, SERVPRO OF Pasadena/Gibson Island/Lake Shore.

SERVPRO of Annapolis/Severna Park has been so successful because of the team Diane has put together. The team is well-trained and highly educated. Team members communicate well with each other and work hard to ensure customer satisfaction. This is why our customers work with SERVPRO of Annapolis/Severna Park.

2019 Community Involvement

11/15/2019 (Permalink)

Fortune Teller Phil

There are many reasons why you may need SERVPRO, but one reason to call SERVPRO of Annapolis/Severna Park is because of our involvement with the community. In 2019, our team has donated time and resources to the following organizations:

• United States Naval Academy Alumni Association
• Chesapeake Hospice Cup
• Mary’s Annapolis School
• Banneker Douglas Museum
• 100 Club of Anne Arundel County
• Light House Shelter
• National Night Out
• Burgers and Bands
• Fight Colorectal Cancer
• Severna Park High School Boosters
• Greater Severna Park and Arnold Chamber of Commerce
• Anne Arundel Economic Development Corporation
• Anne Arundel County Volunteer Fire Department
• Lustgarten Foundation for Pancreatic Cancer

You may see us on the golf course, sailing at boat races, glowing with glow sticks, collecting food for the homeless, dancing at fundraisers, walking for cures, or telling fortunes at Shoptoberfest, or helping you clean up your wet basement!

But, wherever you see us, we are ALWAYS here to help.

Is Your Business Prepared for a Disaster?

4/3/2019 (Permalink)

Emergency Ready Profile

There are many qualities that separate SERVPRO of Annapolis/Severna Park from the competition. But, one major difference is we help your business put together a disaster plan called an Emergency Ready Profile (ERP).

Did you know that as many as 50% of businesses close down following a disaster? The businesses that do survive have some type of preparedness plan in place. At SERVPRO of Annapolis/Severna Park we take this statistic seriously. That’s why we provide this free ERP service that prepares your business for whatever happens.

The ERP is a concise profile document that contains only the critical information needed in the event of an emergency. It lists specific contact information for your insurance carrier, HVAC company, and other critical points of contact. In addition, the ERP identifies the location for emergency shut off valves, like water and gas. The ERP can also be accessed through a mobile application. Everyone always has their phone on them; now, they can have the plan right at their fingertips.

No one plans on a disaster, but you can plan to be “Ready for whatever happens.”

Philanthropic Endeavors

4/2/2019 (Permalink)

National Night Out

SERVPRO of Annapolis/Severna Park just celebrated 44 years in business in March. It has always been important to our business that we support the community that supports us. Throughout the years, SERVPRO of Annapolis/Severna Park has donated and supported many charities including:

• US Naval Academy
• Hospice Cup
• Mary’s Annapolis School
• Banneker Douglas Museum
• Anne Arundel Medical Center
• 100 Club of Anne Arundel County
• Cystic Fibrosis Foundation
• Samaritan House of Annapolis
• Burgers and Bands
• National Night Out
• Arnold Volunteer Fire Department
• Fight Colorectal Cancer
• Anne Arundel County Food Bank
• Severna Park and Arnold Shop Local

It means so much that SERVPRO of Annapolis/Severna Park can give back to the community we serve. Our donation is staying local in our community. Giving is a big part of our franchise culture. When a local business succeeds, the community succeeds.

We’ve Got Credentials

1/30/2019 (Permalink)

Teamwork

When a disaster strikes your property, the last thing you want to do is vet remediation companies. Trust a national brand with local presence, SERVPRO of Annapolis/Severna Park. Our team caries various certifications and our General Manager, Chris Goedeke, has more certifications than another other remediation specialist on our team.

SERVPRO of Annapolis/Severna Park Certifications

• AMRT - Applied Microbial Remediation Technician
• ASD - Applied Structural Drying Technician
• CCT - Carpet Cleaning Technician
• CMR - IAQC Certified Mold Remediator
• CMT - Certified Mold Technician
• CMT - Commercial Carpet Maintenance Technician
• CPM - IAQC Mold Certified Project Manager
• CRMR - Council-certified Residential Microbial Remediator
• ECTP - Employee Certification Training Program
• FSRT - Fire & Smoke Damage Restoration Technician
• HST - Health and safety Technician
• IICRC Certified Firm
• OCT - Odor Control Technician
• OSHA - 10-hour General and/or Construction Industry Training Program
• OSHA - 30-hour General and/or Construction Industry Training Program
• RRRP - Lead-Based Paint Activities and Renovation
• RRT - Carpet Repair & Reinstallation Technician
• WRT - Water Damage Restoration Technician

Chris is the GENERAL MANAGER of SERVPRO of Annapolis/Severna Park. Chris is an ACAC Certified Microbial Remediation Supervisor and a Certified Commercial Drying Specialist with 11 years of emergency response experience. He is IICRC certified in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Carpet Cleaning, Odor Control, Carpet Repair and Installation. He recently became an IICRC Master Water Restorer. Chris oversees all construction projects following a loss and heads up the Carpet and Hard Floor Sales Division.

Trust an industry leader at the local level. Call SERVPRO of Annapolis/Severna Park for any restoration needs (410) 647-8181

SERVPRO of Annapolis/Severna Park Facility

12/21/2018 (Permalink)

SERVPRO of Annapolis/Severna Park Facility

If your home or business suffers from a water or fire loss, SERVPRO of Annapolis/Severna Park is here to help. With over 18,000 square feet of warehouse space, we have the capacity to handle any size disaster.  Our experience and proven leadership (43 years!) in the restoration industry with mold remediation, fire and water damage and biohazard recovery along with our large facility make us your local restoration leader.                                    

There are several reasons why a large facility is important when selecting an emergency cleanup company.  At SERVPRO of Annapolis/Severna Park we have the capability to store (and clean if necessary) your belongings while your home or business is being repaired.  Our experienced crew will inventory and pack out your property carefully and efficiently.  Our content clean-room houses state of the art ultrasonic equipment that works miracles on soot damaged items.

From air scrubbers to dehumidifiers and air movers, we have the right equipment to get the job done.  The proper equipment allows a structure to dry properly and reduce further contamination and damage.

SERVPRO of Annapolis/Severna Park Tackles Large Commercial Losses

12/13/2018 (Permalink)

High Rise Fire

When your Anne Arundel County business suffers a large loss from water, fire or natural disaster, you can count on SERVPRO of Annapolis/Severna Park to restore your facility.  Our project management staff is well-qualified to handle any disaster. Plus, we own the equipment needed to mitigate large loss fire and flood restoration.

As an employer in your community, having a business continuity plan can help protect your company, its employees, and its infrastructure, and maximizes your chances of recovery after an emergency or disaster.  You can do this by taking three simple steps:

• Plan to stay in business
• Encourage your employees to become ready
• Protect your investment

At SERVPRO of Annapolis/Severna Park we employee experienced leaders in the restoration industry that specialize in all varieties of emergency cleanup with the capacity for any size job.  Our team includes IICRC certified technicians.  The IICRC certification is the highest standard of cleaning and remediation.  We are American Bio Recovery Association certified in biohazard recovery/infectious disease and blood-borne pathogens.  Our crew chiefs provide complete job file maintenance and electronic communication protocols. And, as a service to SERVPRO nationwide, we are part of the SERVPRO Industries traveling “STORM” team.

SERVPRO of Annapolis/Severna Park owns a variety of specialized mitigation equipment, including testing and monitoring equipment.  Our 18,000 square foot warehouse facility houses over 45 warehouse crates providing extra-large storage capacity.  Our Ozone Room eradicates odor from business property and our clean room dedicated to content cleaning only.

When fire or water damage puts things that matter most on the line, you need the very best help on the line as well.  That’s why knowing contacting SERVPRO of Annapolis/Severna Park is so important.

Who is SERVPRO Annapolis/Severna Park?

11/14/2018 (Permalink)

SERVPRO of Annapolis/Severna Park

Standing knee deep in a flooded basement, the last thing you may be considering is what clean-up company can provide you with an accurate scope of work to present to your insurance company.  So, before you select the company that is going to extract the water, you might want to know who SERVPRO of Annapolis/Severna Park is.

SERVPRO of Annapolis/Severna Park is a woman-owned business, owned by Severna Park native Diane Whittles.  Did you know she has owned this franchise for 42 years?  SERVPRO of Annapolis/Severna Park employees around 25 Anne Arundel County residents, including some of Diane’s family members.

Craig Dellagatta, has been with SERVPRO for nearly two years.  Craig is a lead estimator specializing in mold remediation.  He served as a local police officer before joining our team.

You can read more about the team on the SERVPRO of Annapolis/Severna Park employee page.

Most of our employees have worked with SERVPRO of Annapolis/Severna Park for years.  Diane insists and provides continuing education for all technicians throughout the year, ensuring that they are up do date on all the latest industry trends in remediation.  This is perhaps one of the reasons SERVPRO of Annapolis/Severna Park is a local leader.